What To Do When Your Small Business Is Stuck

What to do when your small business is stuck, and my recommended 10 tips for unblocking business growth!

Every small business owner gets stuck. It’s part of owning a small business. But it does not have to stay that way. There are things you can do to help your stuck small business get unstuck and get to the next level.

10 tips to unblock business growth:

Identify The Root Cause Of Why Your Business Is Stuck

When a small business is stuck or stagnant, it's important to dig into the data and identify the root cause of the issue. Start by looking at key sales, revenue, and growth metrics over recent periods. Analyze any noticeable declines or plateaus to understand where the problems started.

Common causes could include declining conversion rates, shrinking average order values, plateauing website traffic, or rising customer churn. Pinpointing the root cause requires going beyond surface-level financials to understand what specifically is broken in the customer journey, sales process, product lineup or marketing channels. With the core issue identified, you can then develop targeted solutions. Don't assume you already know the cause without backing it up with data.

The root cause may also be a combination of factors rather than one single issue. Approach this analysis without bias and with an open mind to find areas for potential improvement. Identifying the true root cause takes time but lays the foundation for moving forward.

Get An Outside Perspective Like A Small Business Coach Or Mentor

Getting an outside perspective can provide valuable insights when your business is stuck. Experienced mentors or advisors who are not directly involved in your business operations can offer an objective point of view. They may notice things you're too close to see or challenge assumptions you've made.

Some ways to get an outside perspective include:

- Consult experienced mentors or advisors. Identify mentors who have successfully grown businesses before. Schedule regular check-ins to get their take on your business's direction. Be open to constructive feedback.

- Form an advisory board. Assemble a small group of trusted advisors who can provide strategic guidance. Meet with them quarterly or semiannually to discuss high-level issues.

- Hire a small business coach. A professional business coach can work with you regularly to overcome obstacles. A small business coach can help you achieve success. They can help you gain clarity, improve processes, and reach your goals. Ensure you find an experienced coach with expertise in your industry.

- Attend peer advisory groups. Groups like masterminds allow you to regularly meet and brainstorm ideas with non-competing business leaders. Hearing how others approach challenges can spark solutions.

Getting outside perspectives prevents insular thinking. It provides valuable insights you may miss and helps identify your blindspots. Overcome the "we've always done it this way" mindset by regularly consulting experienced advisors.

Analyze Your Business Competition

Analyzing what your competitors are doing that works well is crucial when your small business is stuck. You want to understand their strategies and tactics, and see if any could be applied to your own business.

- Research what competitors are doing better. Look at their products, services, pricing, promotions, customer service, and more. Identify any areas where they are outperforming you or gaining an edge.

- Study their marketing and messaging. See how they position themselves and communicate their value proposition. You may uncover effective approaches you can adopt.

- Check out their customer reviews and feedback. This provides insight into what customers like about competitors that your own business could emulate.

- Sign up for email lists and follow social media. Monitor competitor activities like product launches, campaigns, and events that engage their audience.

- Talk to customers who use competitors. Ask what attracted them to the competitor and what they see as the main differences. Listen for weaknesses you can improve on.

- Secret shop or try competitor offerings. Experience their customer journey first-hand to gain helpful perspective.

- Analyze their web analytics and traffic data if possible. Seeing hard metrics on engagement and conversions allows direct comparison.

The goal is to objectively evaluate competitors' strengths you can learn from. This market research will reveal opportunities for your own business to differentiate and stand out.

Focus On Your Target Audience

When your small business is stuck, it's important to reconnect with your target audience and understand their current needs and preferences. Conduct customer surveys, focus groups, or one-on-one interviews to gain insights directly from the people you aim to serve. Ask about their satisfaction with your existing products/services, where you are falling short, and what they wish you offered.

Analyze all feedback carefully to identify patterns and opportunities. Look for common pain points you could solve or new offerings to fulfill unmet needs. Pay special attention to any changes in your audience's preferences, challenges, or behaviors since you first defined your target segment.

This direct customer insight will help you realign your business around what matters most to the audience you want to serve. You may uncover new ways to tailor your marketing or opportunities to differentiate yourself from competitors by addressing customer needs better. Focusing on target customers will ensure you evolve your business strategically based on real market demand.

Evaluate Your Products/Services

Assessing whether your offerings are outdated or lack innovation is a crucial part of getting your small business unstuck. Over time, customer needs and market trends evolve. If you don't keep up, your products and services can start to feel stale.

Take an objective look at every aspect of your offerings. How long has it been since you introduced something new or made significant upgrades? Do your products or services still solve key customer problems? How do they compare to competitors' offerings in terms of features, quality and value?

Talk directly to customers and prospects to get unfiltered feedback. Ask what they like, what's missing, and where you fall short. Look for common themes in the feedback to identify opportunities to improve.

You may find some offerings are still strong, while others clearly need refreshing. Focus innovation where it's most needed, either through enhancements or all-new products/services.

Don't let outdated offerings hold your business back. Commit to regularly evaluating and improving your products and services. This keeps you competitive, aligned to market needs, and top of mind with customers.

Improve Marketing & Promotions

One of the most effective ways to get an underperforming small business unstuck is to take a hard look at your marketing and promotional efforts. Audit which marketing channels and campaigns are working, and which are falling flat.

First, analyze your marketing budget. Are you allocating spending efficiently based on ROI? Shift budget away from poor performing channels and into the campaigns that are delivering results.

Evaluate your website and online presence. Is your website optimized for conversions? Do you need to improve SEO to drive more organic traffic? An outdated website can significantly hinder lead generation and sales. Consider a redesign or an SEO audit.

Assess your email marketing and social media engagement. Are you sending valuable content to your email subscriber list consistently? Are you actively engaging followers on social media? Improving email and social can help nurture leads and turn fans into customers.

Analyze the customer journey. Where are you losing potential customers along the way? Pinpoint roadblocks in the sales funnel, then develop targeted campaigns to move leads through to conversion.

Getting strategic with marketing and promotions will help you reach new audiences, better engage existing customers, and ultimately drive more sales for your business. With improved marketing, you'll gain momentum to get unstuck.

If you need help, hire a marketing professional for your small business.

Analyze Operational Efficiency

Improving operational efficiency should be an ongoing focus for any business. When growth stalls, it presents an opportunity to take a hard look at processes, costs, and workflows. Start by reviewing each department and function within your company. Look for ways to streamline operations, eliminate redundancies, leverage technology, and reduce expenses.

Some areas to analyze include:

- Manufacturing processes - Are there bottlenecks or inefficiencies in production? Could automation improve output and lower labor costs?

- Inventory management - Is excess inventory tying up too much capital? Can you implement just-in-time practices?

- Purchasing - Are you getting the best rates from vendors and suppliers? Can you consolidate purchases for volume discounts?

- Facilities - Is your physical space being utilized efficiently? Could you downsize or renegotiate leases?

- Staffing - Do you have the right people in the right roles? Can you cross-train employees?

- Transportation/logistics - Are deliveries and shipments being handled in the most cost-effective manner?

- Technology systems - Are your software, hardware, and IT infrastructure current and efficient? Are there new solutions that could streamline operations?

Even small tweaks and changes in processes can sometimes lead to significant cost savings. Approach the analysis with an open mind and look for innovative ways to improve productivity and efficiency at every step. The goal is to do more with less while maintaining quality and service levels. With improved operational efficiency, your business will be leaner, more agile, and better equipped to get back on the growth track.

Develop New Strategic Initiatives

When a small business is stuck, it's often a sign that innovation and growth have stagnated. Developing new strategic initiatives can reignite momentum and open up new opportunities. Here are some tips:

- Brainstorm and identify potential new products or services you could develop. Look for gaps in the market, emerging trends, or customer needs you could fulfill. Prioritize ideas with the most potential.

- Research expanding into new geographical markets or distribution channels. Is there an untapped market you can enter? Can you sell through new retailers or online channels?

- Seek out potential new partnerships with other companies. Strategic partnerships can help you enter new markets, acquire new technology, or share resources.

- Set concrete goals around launching new products and expanding into new markets within a set timeframe. Having measurable goals helps drive strategy.

- Allocate budget and resources specifically for new initiatives. Don't just fit them into existing budgets. Give them dedicated focus and funding.

- Develop new marketing campaigns and materials to promote and support new products and markets. You need fresh messaging and positioning.

- Hire new team members or train existing staff for new initiatives. Ensure you have the right expertise and talent.

- Pursue innovation throughout your operations. Challenge yourself to keep improving systems, processes and business models.

By actively developing new strategic plays, you can breathe fresh energy and direction into your business. Set ambitious goals for growth, and maintain the agility to adapt to new opportunities. This drive to innovate and expand will help pull you out of stagnation.

Invest In Your Team

Your employees are the engine that keeps your business running. When growth stalls, it's important to invest more in your team. There are numerous ways to unlock team potential to build a resilient company culture. Here are just a few:

Train Employees

Additional training and development opportunities show employees you care about their growth and value their contributions. Assess skill gaps and provide training to strengthen capabilities. Encourage employees to share their professional development goals. Support them by providing coaching, classes, books, conferences, and other learning resources.

Boost Morale

Low morale is detrimental to productivity and innovation. During tough times, focus on maintaining positivity. Foster deeper connections via team building activities. Celebrate wins and milestones. Provide opportunities for feedback and listen to concerns. Offer incentives like office perks, flexible schedules, and remote work options.

Reward Top Talent

Your best employees are essential when trying to reinvigorate your business. Recognize and reward their contributions with praise, promotions, and compensation increases. Avoid overworking or taking them for granted. Make sure they feel supported and know their efforts are appreciated. Disengaged top talent may leave, so focus on their job satisfaction.

Investing in your people reminds them you see their value and care about their well-being. It leads to higher engagement, better performance, and improved loyalty. Your team is pivotal to leading your business forward, so empower them to succeed.

Stay Resilient & Adaptable

When your small business is stuck, it's easy to get discouraged and want to give up. However, the most successful entrepreneurs are resilient in the face of challenges. They persist through tough times and make adjustments as needed to get back on track.

Here are some tips for staying resilient when your business is stuck:

- Remind yourself this is temporary. All businesses go through ups and downs. Focus on the fact that this stuck phase will pass if you keep working at it.

- Celebrate small wins. Even tiny signs of progress are worth acknowledging to boost your morale and motivation.

- Learn from setbacks. Don't view obstacles as failures. Analyze what went wrong and what you would do differently next time. These lessons will make you stronger.

- Take breaks. Pushing yourself to exhaustion won't help. Make time for self-care and recharging. A refreshed mindset leads to better solutions.

- Get support. Surround yourself with encouraging people who believe in you. Their positive energy can be contagious.

- Be flexible. If certain strategies aren't working, don't be rigid. Try new approaches to get momentum going again.

- Focus on what you can control. Don't waste energy worrying about external factors out of your control. Pour your efforts into what you can influence.

With the right mindset and adaptability, you can guide your small business through any stuck point. Stay determined and know that better days lie ahead.

Does this sound overwhelming?

Consider hiring a business coach who can provide in-depth guidance and support.

Click Here to schedule a FREE consultation with one of the top small business coaches to help you plan your growth strategies.

Or call 405-919-9990 today!

Proven Strategies For Small Business Growth: A Quick Guide

As a small business coach who has owned numerous small businesses, our team understands how growing a small business can be challenging. In this blog post, we share a quick guide on proven strategies for your small business growth. From understanding your target audience to leveraging technology and measuring your progress, these expert tips will guide you toward faster business growth and success.

Understand the Target Audience Your Small Business Serves

Small business owners seeking growth often face similar obstacles and share common characteristics. They operate in fiercely competitive markets and are looking to expand their customer base, increase revenue, or gain a larger market share. By understanding the mindset and needs of your target audience, you can tailor your strategies to effectively meet their demands and aspirations.

Business Analysis for Small Business Growth

Before embarking on the journey of accelerating your business growth, conducting a thorough analysis of your small business is essential. A SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) can help identify areas where your business can excel, areas that need improvement, potential growth opportunities, and any external threats to consider. With this knowledge, you can develop effective strategies and capitalize on your strengths to overcome obstacles.

Cultivating a Business Growth Mindset

A growth mindset is crucial for small business owners looking to scale their enterprises rapidly. Adopting a positive and proactive approach allows you to view challenges as opportunities for learning and growth. Embrace a mindset that focuses on innovation, adaptability, and continuously seeking new ways to improve your business.

Setting Clear Goals and Objectives for Your Small Business

Setting clear goals and objectives is paramount to direct your efforts toward achieving rapid growth. Ensure that your goals are Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). These goals will provide a clear roadmap and allow you to track your progress along the way, making it easier to adjust your tactics and strategies as needed.

Identifying the Target Market and Refining Marketing Strategies

Understanding your target market is crucial for effective marketing and business growth. Identify who your ideal customers are, conduct market research, and develop buyer personas. Armed with this information, you can tailor your marketing strategies to reach and engage your target audience through targeted advertising, social media marketing, content marketing, and search engine optimization (SEO).

Leveraging Technology and Innovation

Innovation and technology play a significant role in accelerating small business growth. Review your business operations and identify areas where technology can be implemented to streamline processes, improve efficiency, and enhance customer experience. Automating repetitive tasks, utilizing customer relationship management (CRM) software, and staying up-to-date with emerging technologies in your industry can give you a competitive edge.

Financial Management and Strategic Investment

Effective financial management is crucial for fueling rapid business growth. Optimize your cash flow and budget to ensure you have the necessary resources to invest in growth initiatives. Consider strategic investments such as angel investment, venture capital, small business loans, or crowdfunding, depending on your specific business needs. These investments can infuse capital into your business and propel it towards expansion.

Building a Strong Team and Network

Surrounding yourself with a talented team is essential for faster business growth. Hiring skilled individuals who share your vision and goals can help drive your small business forward. Delegate key tasks to capable team members, giving you the time and energy to focus on strategic growth initiatives. Additionally, network with other entrepreneurs, industry professionals, and potential partners to expand your reach, gain valuable insights, and explore collaboration opportunities.

Measuring and Adapting Growth Strategies

Regular measurement and adaptation are key to ensuring the success of your growth strategies. Establish relevant key performance indicators (KPIs) and track your progress consistently. Analyze the data to identify what is working and what needs adjustment. By keeping a pulse on your growth metrics, you can make informed decisions and pivot your strategies to achieve your goals.

Conclusion on Proven Strategies for Small Business Growth

Growing your small business quickly requires careful planning, a growth-oriented mindset, and strategic execution. By understanding your target audience, setting clear goals, harnessing technology, managing your finances effectively, building a solid team, and measuring your progress, you can accelerate your business growth and achieve your desired success.

Embrace the journey, stay adaptable, and continuously seek opportunities for innovation and improvement.

Your small business can thrive and reach new heights with dedication and persistence.

For personalized strategies tailored to your business needs, consider hiring a business coach who can provide in-depth guidance and support.

Click Here to schedule a FREE consultation with one of the top small business coaches to help you plan your growth strategies.

Or call 405-919-9990 today!

How To Delegate Effectively | Tips From Kyle Walbrun

In the realm of entrepreneurship, growth is not merely about financial gain or market share; it's an intricate blend of personal development, delegating effectively, professional acumen, and the perpetual pursuit of balance. In a compelling discussion with Kyle Walbrun, founder and CEO of EfficientAide, listeners are taken on a voyage through the entrepreneur's blueprint for success—a tale rich in lessons on scaling a business through effective delegation without forfeiting life's pleasures.

Kyle Walbrun's story begins in the Midwest, where a blue-collar upbringing laid the foundation for an unyielding work ethic and a commitment to quality. These formative experiences, coupled with a strong influence from an entrepreneurial uncle, set the stage for his ambitions. However, it's the jump from solopreneur to CEO that brings into sharp focus the transformative nature of mentorship and community in an entrepreneur's journey. The early days of EfficientAide were a testament to the power of networking and the significant role of a business coach in navigating the unpredictable waters of business ownership.

Listen to this episode below, find Small Business Pivots here, or keep reading about this episode below the graphic…

How To Delegate and Scale You Small Business | Kyle Walbrun

Entrepreneurial Operating Sysytem

The Entrepreneurial Operating System (EOS) comes into play as a framework that enables structure and process in business operations, underscoring the significance of resilience and the ability to maintain core values amidst scaling. This structure becomes a scaffold upon which business leaders can build their ambitions, ensuring that their vision is met with the traction needed to move forward effectively.

Small Business Pivots

The pivot from an independent business owner to a visionary CEO is underscored by the importance of delegation, particularly the hiring of a virtual assistant. Kyle advocates for the benefits of well-trained assistants who can take on the time-consuming tasks that detract from strategic growth, thereby allowing business owners to focus on what truly matters. The discussion goes beyond the mere act of hiring to the crucial aspect of investing in and empowering these assistants, thus enabling them to contribute more significantly to the business's success.

Building Relationships in Sales

Relationship building is also central to the discourse, as it has been pivotal in Kyle's journey. He shares how a proactive approach to sales, rooted in active listening and genuine connections, has fueled the growth of EfficientAide, with referrals accounting for the majority of new business. This principle of cultivating relationships is equally applicable when it comes to scaling, as hiring the right people for your team becomes critical for sustained growth.

Small Business Strategies

Finally, the podcast episode touches upon the strategies for scaling a business with a small business consultant and coach, the essence of which lies in assembling a supportive team and having the courage to trust in their capabilities. Kyle emphasizes that scaling is not a universal goal for every entrepreneur but rather a path that must be aligned with personal definitions of success. The conversation culminates with advice for small business owners on how to utilize resources such as AI and business coaching to work smarter and create a sustainable, fulfilling enterprise.

Conclusion On How To Delegate Effectively To Scale Your Business

In summary, this episode provides listeners with a well-rounded perspective on entrepreneurship that is both inspiring and pragmatic. The message is clear: with the right mindset, mentorship, and tools, business leaders can navigate growth while achieving work-life harmony, ultimately crafting a journey of resilience and personal fulfillment.

The podcast episode is on Apple, Spotify, and other popular platforms.

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ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

Click Here if you are wondering how much a business coach costs.

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How To Pay Yourself More | Tips From Craig Dacy

Hey Small Business Owner… Pay Yourself More!

Most struggling small business owners are working more and making less than at the job they left to start their business.

When it comes to entrepreneurship, the financial aspect often appears as the most daunting sea to sail. In a world where cash flow is king, maintaining a firm grasp on the financial rudder is essential for the survival and growth of any small business. Financial guru Craig Dacey, a financial coach, joins host Michael Morrison to tackle these topics, offering a lifeline to entrepreneurs fumbling with finances or deciphering the secrets of sustainable cash flow.

Listen to this episode below, find Small Business Pivots here, or keep reading about this episode below the graphic…

Strategic Planning

Craig's transition from education to financial coaching is a testament to the power of strategic planning and the passion for guiding others. His ability to demystify money management by emphasizing behavioral change rather than just numerical understanding provides a refreshing perspective on financial well-being. For small business owners, this shift in focus can mean the difference between mere survival and true financial prosperity.

Profit First System

Throughout the episode, the discussion delves into the profit-first system, a transformative approach to managing business finances. The simplicity of the system lies in its alignment with human behavior, utilizing dedicated bank accounts for income, profit, owner's pay, taxes, and operating expenses to provide a clear snapshot of financial health. By doing so, it offers business owners a straightforward method to handle their finances without the complexity of traditional accounting practices.

Financial Coach

A common pitfall for entrepreneurs is undervaluing their own salary. Craig and Michael address this issue head-on, debunking the myth that higher earnings will automatically translate to increased personal income. They highlight the crucial role of a financial coach, not just in scrutinizing numbers but in overhauling pricing, refining sales strategies, and propelling entrepreneurs towards financial triumph.

Scaling A Business

The conversation also covers the art of delegation and scaling a business, emphasizing the importance of weekly, monthly, and quarterly financial check-ins. Such structured rhythms are key to preventing burnout and promoting growth, ensuring a strong financial pulse for the enterprise. Craig's insights into the emotional and financial metrics that determine business health are invaluable, especially when confronting the anxiety associated with high-churn business models.

Conclusion On How To Pay Yourself More As A Business Owner

In conclusion, the podcast episode serves as a treasure trove of strategies and encouragement for small business owners at any stage. The journey of entrepreneurship is a shared adventure, and having a guide like Craig Dacey can help navigate through every financial twist and turn. It's a powerful message that resonates deeply—entrepreneurs are not alone, and success is a story they have the power to write.

By fostering a strong support network and relentlessly pursuing excellence, business owners can keep their entrepreneurial spirit fueled and chase their dreams with confidence. This episode not only provides the insights but also extends an invitation to stay connected, engage, and reach out when guidance is needed to create a self-sustaining business. The shared wisdom and strategies outlined are not just for immediate application but for long-term growth and success in the ever-challenging financial seas of entrepreneurship.

The podcast episode is on Apple, Spotify, or other popular platforms.

👉 Don’t forget to subscribe to the show and leave a review. 👈

ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

Click Here if you are wondering how much a business coach costs.

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Sales & Marketing | Tips From Randy Crane

Presently, people see or hear roughly 5,000 ads a day.

So how do you get your business to stand out in this crowded world?

In a recent conversation, we had the privilege of delving into the intricate dance of sales and marketing with seasoned expert Randy Crane, The Fearless Marketer. The conversation pivoted around the undeniable truth that relationships are the beating heart of any successful business strategy. In a market saturated with competitors, the distinguishing factor often boils down to how well a business understands and connects with its customers. It's a dimension of business that, when executed with finesse, can lead to remarkable growth and customer loyalty.

Listen to this episode below, find Small Business Pivots here, or keep reading about this episode below the graphic…

Sustainable Small Business Success

With his four decades of leadership in sales and marketing, Randy Crane shares that empathy and a genuine desire to serve are not just nice-to-haves but crucial for sustainable business success. He highlights the shift from a transactional mindset to one of creating value, where understanding the customer's needs and desires becomes paramount. The philosophy here is simple yet profound: it is not merely about the product or service being sold, but about the human connection that's being nurtured in the process.

The Customer Experience

The concept of giving before taking was a recurring theme throughout the episode. Randy stresses the importance of providing value to customers beyond the scope of immediate business gains. This could manifest in various forms—a piece of advice, a helpful referral, or even just a listening ear. By focusing on what the customer values, not just on what we think they should value, we open up the pathway to trust. Trust, after all, is the foundation upon which lasting business relationships are built.

The Sales Process

Another key takeaway from the episode was the idea that sales should not be a rush to close a deal but rather a journey towards understanding and meeting customer needs. Randy shares his personal strategy of approaching sales with a three-day close, allowing for genuine engagement and value delivery before ever talking numbers. This method not only allows for a deeper understanding of the customer but also positions the salesperson as a trusted advisor rather than just another vendor.

As we delved further into the conversation, the significance of the 'why' behind a business became clear. Drawing inspiration from Simon Sinek's "Start With Why," the episode emphasized the transformative power of aligning business actions with a purpose that goes beyond financial gain. When a business operates from a place of purpose, the connection with customers becomes more meaningful, leading to a more passionate and committed clientele.

Finally, Randy shared insights on the pitfalls of one-size-fits-all strategies and the dangers of a quick-fix mentality, especially in the realm of social media marketing. A tailored approach, grounded in a deep understanding of one's unique customer base, is the key to creating effective sales and marketing strategies.

Conclusion For Small Business Growth Through Marketing & Sales

As we conclude, the message is unmistakable: the road to business growth is paved with the stones of empathy, service, and genuine relationships. Randy's expertise serves as a clarion call for small business owners to infuse their operations with these principles, transforming their approach to sales and marketing for the better.

Remember, it's not enough to listen to wisdom; one must act on it. So, embrace the challenge from our coaches' corner: find one thing of value to give in every conversation, and let your business thrive on the power of giving. And for a deeper dive into the essence of relationship-driven business strategies, "The Go-Giver" by Bob Berg and John David Mann is a highly recommended read.

The podcast episode is on Apple, Spotify, or other popular platforms.

👉 Don’t forget to subscribe to the show and leave a review. 👈

ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

Click Here if you are wondering how much a business coach costs.

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Scaling A Business | Tips From Brett Gilliland

How do you scale a business?

Scaling a business involves strategically increasing its capacity, resources, and operations to meet growing demands while maintaining efficiency and profitability.

Sound complicated?

Brett Gilliland, founder and CEO of Elite Entrepreneurs, explains and shares his vast experience scaling businesses from seven figures to astonishing heights exceeding $100 million. His journey offers invaluable insights into the transformative power of strategic self-investment and the importance of a strong leadership group for any entrepreneur.

Listen to this episode below, find Small Business Pivots here, or keep reading about this episode below the graphic…

Scaling a Business with Brett Gilliland of Elite Entrepreneurs.

Scaling a Business

Scaling a business is similar to navigating a complex maze where each turn could lead to a new challenge or opportunity. Gilliland's conversation on the Small Business Pivots podcast with host Michael Morrison unveils the importance of pivotal moments that can either bolster or impede growth. Their discussion delves into the strategic shifts necessary for a business's survival, underlining the resilience required to push through dips in revenue and market fluctuations.

A particularly interesting facet of the podcast episode is the exploration of the role played by a character named Stephanie, whose influence in the evolution of the business is undeniable. Her impact in establishing a new sales funnel and online presence during a tough transition paints a picture of adaptability and foresight as cornerstones of business longevity, especially in the face of unforeseen global events like the COVID-19 pandemic.

Business Coaching for Scaling a Business

The episode further explores the essence of leadership coaching and strategic business planning to learn how to scale a business. Listeners are introduced to the concept of 'elite ignition,' a program designed to help entrepreneurs transcend the daily grind of operations and instead master the art of working on their businesses. Gilliland's account of dedicating time to strategic planning reveals the pathway to sustainable and scalable business success.

For those entrepreneurs who recognize the value of a robust support network and peer guidance, the episode is a goldmine of encouragement. It highlights the incredible growth potential within 18 to 24 months through commitment and a willingness to evolve. This is not merely about reaching new heights but sustaining them and pushing the boundaries of what is possible to scale a business.

Conclusion For Scaling a Business

In conclusion, this episode serves as a playbook for entrepreneurs seeking to transform their businesses. It underscores the value of mentorship, the necessity of embracing change, and the impact of investing in oneself. As Gilliland's story unfolds, it becomes evident that the journey of entrepreneurship is perpetual, demanding a blend of courage, discipline, and vision to scale your business to success.

The podcast episode is on Apple, Spotify, or other popular platforms.

👉 Don’t forget to subscribe to the show and leave a review. 👈

ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

Click Here if you are wondering how much a business coach costs.

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Sales Success | Tips from Joe Rockey

The roadmap for business success!

Learn how to replace your outdated sales system and delegation processes to create a business that can work without you!

In a recent podcast hosted by Michael D Morrison, our guest, Joe Rockey, the entrepreneurial guru and force behind Elite Business Conversations, laid out a transformative roadmap for business owners aiming to establish a self-sustaining business legacy and drive exponential sales and business growth. Throughout the episode, the emphasis was on fostering emotional connections with customers and strategically delegating tasks to achieve business autonomy, ultimately leading to increased sales and scalable business expansion.

Listen to this episode below, find Small Business Pivots here, or keep reading about this episode below the graphic…

Driving Sales and Business Growth

Joe Rockey's journey from overcoming recession challenges to his current status as a master coach exemplifies resilience and strategic foresight, key components for driving sales and business growth. He shed light on the critical role of sales in business success and how personal experiences shape an entrepreneur's sales approach and overall business management strategy. The podcast explored the three pillars of a thriving company—marketing, sales, and operations—and emphasized the importance of adopting different mindsets for each pillar to drive sales and spur business growth.

A notable aspect of the discussion focused on the misunderstood concept of delegation. Michael introduced the delegation quadrant, a vital tool empowering business owners to identify tasks for delegation based on their preferences and skill levels, thereby freeing up time to focus on sales and strategic growth initiatives.

Sales Strategy For Small Business Growth

The conversation also delved into sales strategies and relationship-building techniques essential for small business growth. Joe Rockey shared his experiences in real estate and highlighted the significance of authentic connections in driving sales and fostering business growth. They discussed the inadequacy of outdated sales methods that prioritize transactional interactions over relationship-building, stressing the need to adapt to contemporary business dynamics for sustained sales and business growth.

Building Sales Relationships

Furthermore, they explored the importance of vulnerability in building sales relationships, emphasizing the value of genuine interactions in understanding and meeting customer needs, a crucial aspect for driving sales and business growth.

Conclusion For Business Growth

The episode concluded by underscoring the power of introspective exercises in mastering sales conversations and driving business growth. Joe shared visualization techniques to enhance confidence and adaptability in sales interactions, and highlighted the resources available through Elite Business Conversations and Casino Sales Master for continuous learning and business growth acceleration.

In summary, the podcast episode served as an insightful exploration of how emotional intelligence, strategic delegation, and effective sales techniques can fuel business growth and ensure long-term success in today's competitive market landscape.

With these strategies, you're well on your way to building a successful business and a wealthy empire.

The podcast episode is on Apple, Spotify, or other popular platforms.

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How To Work On Your Business And Not In Your Business

As an entrepreneur, being involved in every aspect of your business can be tempting. From managing day-to-day operations to making critical strategic decisions, it feels like you have to be present at every step. However, if you want your small business to grow and succeed, learning how to work on your business and not just in it is essential.

So, let's begin with what it means to work 'in' your business and the challenges this presents to any small business owner.

What Does It Mean to Work 'In' Your Business?

Working in your business refers to the day-to-day operational tasks and activities necessary to keep your business running smoothly. This includes activities such as delivering products or services, managing customer inquiries, handling administrative tasks, and overseeing daily operations.

When you work in your business, you often focus on executing tasks and addressing immediate needs. It involves being hands-on in every aspect of the company and working directly with customers or clients. While this is important for the smooth functioning of your business, it can also limit your ability to work on more strategic aspects of your business that contribute to long-term growth and success.

The Challenges of Working In Your Business

Lack of Time for Strategic Planning:

You may be constantly busy with daily tasks when working in your business. This leaves little time for strategic planning and working on long-term goals. Without dedicated time to focus on strategic initiatives, your company may struggle to grow and adapt to changing market conditions.

Limited Perspective:

When you are constantly involved in day-to-day operations, gaining a broader perspective on your business becomes challenging. You may become too focused on the immediate tasks and lose sight of the bigger picture. This can hinder your ability to identify new opportunities, make informed decisions, and steer your business toward success.

Overworked and Burnout:

Being involved in every aspect of your business can lead to burnout and exhaustion. You may constantly work long hours and struggle to take breaks or time off. This can hurt your mental and physical well-being and overall productivity and effectiveness as a business owner.

Inefficiencies and Lack of Scalability:

Working in your business can hinder your ability to identify inefficiencies and implement processes that increase efficiency and scalability. You may find yourself stuck in repetitive tasks that could be automated or outsourced. This limits your ability to focus on higher-value activities that can drive growth and success.

Striking the Right Balance

While it is necessary to work 'in' your business, it is equally important to strike the right balance and allocate time to work 'on' your business. This balance will allow you to shift between the operational tasks and the strategic initiatives required for business growth.

What Does It Mean to Work On Your Business?

Working on your business means taking a step back and looking at the bigger picture. It is about taking time away from daily tasks and focusing on the long-term goals and strategies that will drive your business forward. This shift in perspective is crucial for sustainable growth and creating a business that runs without you.

When you work on your business, you focus on activities that help you improve and scale your operations. This may involve developing marketing plans, defining your target audience, streamlining processes, outsourcing tasks, and expanding your network. In short, it is about working strategically to ensure your business is on the right track.

The Importance of Working On Your Business

Gaining Clarity:

Working on your business allows you to gain clarity about your vision, mission, and goals. It helps you understand where your business is headed and the steps needed to get there. This clarity empowers you to make informed decisions and align your actions with your long-term objectives.

Maximizing Growth Potential:

By working on your business, you can identify opportunities for growth and take advantage of them. You can analyze market trends, identify customer needs, and develop effective strategies to expand your business. This proactive approach can lead to increased revenue and market share.

Improving Efficiency:

When you work on your business, you can analyze your current processes and identify areas for improvement. You can increase efficiency and productivity by streamlining your operations, outsourcing non-core tasks, and leveraging technology. This allows you to focus on high-value activities that contribute to the overall success of your business.

Building a Strong Team:

Working on your business involves delegating tasks to a competent team. By focusing on strategic activities, you create opportunities for your team members to develop their skills and take on more responsibility. This empowers your employees and frees up your time to focus on higher-level tasks.

Staying Agile:

In today's fast-paced business environment, it is essential to stay agile. By working on your business, you can continuously monitor market changes, spot emerging trends, and adapt your strategies accordingly. This adaptability allows you to stay ahead of the competition and seize new opportunities.

How to Work On Your Business Effectively

Schedule Dedicated Time:

Set aside regular blocks of time to work on your business without any distractions. Depending on your business needs, this could be daily, weekly, or monthly. Treat this time as a non-negotiable appointment with yourself and prioritize working on strategic initiatives during these dedicated sessions.

Define Your Priorities:

Clearly define your long-term goals and break them down into smaller actionable steps. This will help you prioritize your tasks and ensure that you focus on activities that will significantly impact your business. Regularly review and reassess your priorities to stay on track.

Delegate and Outsource:

Identify tasks that can be delegated or outsourced to others, allowing you to focus on higher-level activities. Surround yourself with a competent team and trust them to handle day-to-day operations. This frees up your time and empowers your team members to take ownership and contribute to the success of your business.

Invest in Continuous Learning:

Keep learning and updating your skills and knowledge. Attend industry conferences, join relevant professional networks, and read books and articles related to your industry. Constantly seeking new knowledge and staying up-to-date with industry trends will help you make better decisions for your business.

Measure Your Progress:

Regularly track and evaluate your progress toward your business goals. Use key performance indicators (KPIs) and other metrics to measure your success. Analyze your data to identify areas that need improvement and make data-driven decisions to drive your business forward.

Invest in Business Coaching and Mentorship:

Don't hesitate to seek support and mentorship from other entrepreneurs or a good business coach. They can provide proven guidance and insights into how they have successfully balanced working in and on their businesses. Why reinvent the wheel when others have already done it?

Conclusion

Working on your business is essential if you want to achieve sustainable growth and success. By taking a step back from day-to-day operations and focusing on strategic initiatives, you can gain clarity, maximize growth potential, improve efficiency, build a strong team, and stay agile in a competitive business landscape. By implementing the tips in this article, you can effectively work on your business and propel it towards greater heights.

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How To Scale A Business | Tips From Andres Klaric

In the fast-paced world of technology and innovation, making the leap from a stable job to starting a tech company requires not only courage but also a deep understanding of the business landscape. Andres Klaric, the co-founder and co-CEO of Fuse, recently shared his entrepreneurial journey on my podcast, Small Business Pivots, providing a wealth of knowledge for anyone considering or currently navigating the startup ecosystem.

The discussion began with Andres’s background in automotive sales and how this experience, although seemingly unrelated to technology, was formative in his development as a business leader. The skills he honed in sales—such as handling rejection and connecting with customers from diverse backgrounds—proved invaluable as he transitioned into the tech industry. Andres’s leap into entrepreneurship wasn't simply a change in career path; it was a strategic pivot toward innovation and market disruption.

The episode delved into the intricate process of starting a business, emphasizing the importance of strategic thinking and planning. Andres highlighted the need for entrepreneurs to evolve their mindset from being a 'fox', chasing numerous opportunities, to becoming a 'hedgehog', focusing intently on one big idea. This evolution is crucial for laying a solid foundation for a business. Furthermore, Andres shared insights into the scalability of automation and how technology should augment human roles, not replace them. He addressed the critical steps of forming a corporation for liability protection and the commitment necessary to transform ideas into tangible actions.

Listen now or keep reading below…

A significant portion of the conversation centered around navigating business pivots. Andres detailed how customer demand for Fuse's loan origination technology prompted a pivot from being a loan broker to a technology provider. This strategic move underscored the importance of recognizing untapped market opportunities and the need for clear communication with stakeholders to manage transitions effectively. He discussed the challenges and rewards of such pivots, illustrating the value of being adaptable and responsive to market needs.

Another crucial topic covered was the formation and maintenance of successful business partnerships. Andres emphasized the importance of mutual respect, communication, and aligned incentives. He candidly shared the potential risks associated with starting ventures with friends or family and the benefits of a balanced business partnership that prioritizes both personal growth and enterprise value.

As the episode progressed, the role of AI in business development was examined. Andres acknowledged AI's potential while advocating for a strategic and security-conscious approach to its adoption. He reaffirmed the founder's critical role in sales and relationship-building, asserting that a founder's passion is irreplaceable in driving a business forward. For entrepreneurs facing stagnation, he advised a combination of passion and market awareness to overcome barriers and achieve success.

To wrap up the episode, the importance of continually improving business partnerships was highlighted. Regular, candid discussions with business partners were encouraged to identify areas for improvement and reinforce trust. The conversation concluded with an invitation for audience interaction and suggestions for future podcast guests and topics.

In summary, Andres Klaric's insights into starting and scaling a tech startup serve as an invaluable blueprint for entrepreneurs. His journey from automotive sales to co-founding a successful tech company illustrates the transformative power of strategic thinking, adaptability, and passion in the entrepreneurial landscape. This podcast episode is a testament to the idea that with the right approach and mindset, anyone can turn their passion into a profitable venture.

The podcast episode “Successful Business Pivots: With Fuse's Andres Klaric” is on Apple, Spotify, or other popular platforms.

👉 Don’t forget to subscribe to the show and leave a review. 👈

ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

Small Business Growth | Tips from Erica Rankin

In the dynamic landscape of entrepreneurship, every success story includes challenges, learnings, and unwavering determination. In a recent episode of the Small Business Pivots podcast, entrepreneur Erica Rankin, the innovative founder, and CEO of Bro Dough, a Canadian edible cookie dough company, shared her inspiring entrepreneurial journey. Despite the hurdles and setbacks, Erica's narrative illuminates essential lessons for aspiring business owners, offering a beacon of guidance amidst the complexities of building a small business empire.

Leading by Example 

Erica's words echoed the importance of leadership grounded in personal example. By embodying the values and work ethic expected from the team, entrepreneurs cultivate a positive and productive work culture. Setting high standards, she stressed, is not just a managerial choice but a cornerstone of effective leadership.

““One of the biggest things I’ve learned growing my business is having non-negotiables. Taking care of your mental well-being, and physical are huge things for me!””

— Erica Rankin

Vision and Sacrifice

Erica's entrepreneurial journey underscored the significance of a crystal-clear vision. Entrepreneurs must meticulously assess every decision's alignment with their long-term goals. Additionally, she emphasized the willingness to make sacrifices that others might not comprehend. Entrepreneurship, she noted, often demands unconventional choices, necessitating a steadfast commitment to the greater vision.

Continuous Learning

Education, Erica asserted, is not confined to classrooms. Entrepreneurs must be perpetual learners, adapting to new insights, technologies, and market trends. She recommended the book "E-Myth Revisited" by Michael Gerber as a valuable resource. Erica encapsulated her belief in the phrase, "Lessons are caught, not taught," highlighting the experiential nature of entrepreneurial learning. Being receptive to lessons derived from real-life experiences equips entrepreneurs with a multifaceted understanding of the business realm.

Persistence and Focus

In a world where instant gratification often overshadows long-term goals, Erica's mentor's advice resonated deeply: "Outlast temporary." This wisdom encapsulates the ethos of unwavering determination. Entrepreneurs must resist transient temptations that divert them from their enduring vision. Persistence, she emphasized, is the bedrock upon which successful ventures are built.

A Roadmap to Success for Aspiring Business Owners

With strategic planning, adaptive learning, persistent focus, and a willingness to embrace growth, entrepreneurs can navigate the path of business ownership. Erica's story serves not merely as inspiration but as a practical roadmap, illustrating that with tenacity, resilience, and an never-give-up spirit, anyone can transform their passion into a flourishing business venture. Aspiring entrepreneurs, take heed; the journey might be challenging, but as Erica's story illuminates, the destination is worth every penny.

The podcast episode “Bro Dough: Unleashing the Sweet Success Of An Edible Cookie Dough Empire With Erica Rankin” is on Apple, Spotify, or other popular platforms.

👉 Don’t forget to subscribe to the show and leave a review. 👈

ARE YOU READY TO TAKE YOUR COMPANY TO THE NEXT LEVEL?

If so, schedule a call today with the premier small business coach. We’re ready to help you put in place the habits today that will unlock a lifetime of success tomorrow.

What a CRM is and Why Your Business Needs One to Succeed

Let’s demystify the concept of CRM (Customer Relationship Management) and explore how it can power sales, marketing, and business growth for small business owners. As entrepreneurs who are bootstrapping their businesses, understanding how CRM works and its benefits for your sales and marketing strategies is crucial. So, let's dive in!

What is a CRM?

CRM stands for Customer Relationship Management. At its core, CRM is a software system that helps businesses manage and nurture their customer relationships throughout their journey. It allows businesses to efficiently store customer information, track sales opportunities, manage marketing campaigns, and more.

How a CRM Works:

Centralize and Manage Customer Information:

CRM provides a unified database where you can store all your customer data. From basic contact details to purchase history, CRM gives you a holistic view of each customer, ensuring personalized interactions and improved customer service.

Track Sales Opportunities and Manage Pipelines:

CRM allows you to track your sales opportunities, from initial contact to closing the deal. With features such as pipeline management, you can effectively monitor your sales team's progress, identify bottlenecks, and make data-driven decisions.

Manage Marketing Campaigns and Automation:

From targeted email campaigns to automated follow-ups, CRM empowers your marketing efforts. By leveraging customer data stored in CRM, you can segment your audience, send personalized messages, and track campaign performance for better ROI.

Seamless Integration with Other Tools and Systems:

CRM integrates with various tools and systems you already use, such as email marketing platforms, social media, and customer support software. This integration streamlines data flow, improves collaboration, and enhances overall efficiency.

Empowering Sales with CRM:

With CRM, sales teams can:

Centralize customer data for better insights and enhanced customer experiences.

Streamline sales processes, saving time and effort.

Improve lead management, ensuring no opportunity falls through the cracks.

Enhancing Marketing with CRM

For marketers, CRM enables:

Targeted marketing campaigns based on customer data, increasing conversion rates.

Tracking and measuring marketing performance, enabling data-driven decisions.

Personalizing customer interactions, nurturing relationships, and improving engagement.

Driving Business Growth with CRM

The benefits of CRM for business growth include:

Strengthening customer relationships, leading to increased loyalty and customer retention.

Identifying and capitalizing on cross-selling and upselling opportunities.

Enhancing customer service and satisfaction, resulting in positive word-of-mouth and referrals.

Choosing the Right CRM Solution:

When selecting a CRM solution, consider:

Your specific business needs and objectives.

Scalability and flexibility of the CRM platform.

Ease of use and the availability of training and support.

Integration capabilities with existing systems.

Pricing structure and affordability.

Understanding how a CRM is a game changer for Small Businesses:

For small business owners, CRM offers unique advantages that can level the playing field with larger competitors. Here are some key aspects to consider:

Cost-Efficiency:

Many small businesses have limited budgets, and investing in expensive CRM software may seem intimidating. However, there are affordable CRM solutions available that cater specifically to the needs of small businesses. These solutions often offer flexible pricing models, allowing you to pay as you grow.

Customization and Scalability:

Small businesses have unique requirements, and CRM systems acknowledge that. Look for a CRM solution that allows you to customize fields, workflows, and reports to align with your specific processes. Additionally, scalability is essential as your business expands. Ensure that the CRM platform can accommodate the growth of your customer base and team.

Ease of Use:

As a small business owner, you may not have a dedicated IT department to handle complex software implementation. Look for a user-friendly CRM system that is intuitive and easy to navigate. Avoid solutions that require extensive technical expertise or significant training for your team to get started.

Mobile Accessibility:

In today's digital landscape, having access to your CRM system on the go is essential. Look for CRM platforms that offer mobile apps or are optimized for mobile browsing. This feature allows you to access customer information, manage leads, and stay connected to your business even when you're away from the office.

Integration Possibilities:

Your business likely already uses various software tools like email clients, project management platforms, or accounting software. Ensure that the CRM system you choose integrates seamlessly with these existing tools. This integration minimizes data silos and ensures a smooth flow of information across different applications.

Support and Training:

While CRM systems are designed to be user-friendly, it's always helpful to have access to support resources and training materials. Look for CRM providers that offer comprehensive documentation, video tutorials, and responsive customer support. Having reliable support ensures that you can maximize the value of your CRM investment and troubleshoot any issues that may arise.

By considering these aspects, small business owners can choose a CRM solution that aligns with their unique needs, providing all the necessary tools to boost sales, streamline marketing efforts, and foster business growth.

Conclusion:

CRM is not just for large enterprises. Small business owners can leverage the power of CRM to manage their customer relationships, streamline sales and marketing, and achieve significant growth. With the right CRM solution tailored to their specific needs, small businesses can level the playing field and compete effectively in today's market.

Remember, your path to success starts with embracing the power of CRM.

If you're ready to explore CRM solutions tailored to your business needs, contact our team today for a personalized consultation.

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If you are ready to talk to one of the top-rated small business coaches centrally located in Oklahoma City, Oklahoma, in the United States, CLICK HERE to chat or CLICK HERE to call us at 405-919-9990 today!

The Ultimate List of The Top 20 Business Books for Small Business Owners

For small business owners, continuous learning and personal development are crucial for staying ahead in today's competitive market. Reading insightful business books provides valuable knowledge and guidance and offers inspiration and fresh perspectives. In this blog post, my team and I present the top 20 business books that we feel are essential for small business owners. From leadership and management to marketing and growth strategies, these books cover a wide range of topics to help you succeed. As a bonus, we will also highlight "Do Not: Start or Run a Business My Way," a book I wrote as your small business specialist, Michael Morrison, which provides unique insights and unconventional advice for entrepreneurs. 

Let's dive in!

1. "The Lean Startup" by Eric Ries: This groundbreaking book introduces the lean startup methodology, emphasizing the importance of continuous innovation, customer feedback, and iteration. It provides valuable insights on how to build a successful business while minimizing waste and maximizing efficiency.

2. "Good to Great" by Jim Collins: Jim Collins explores the key differentiators between good companies and truly great ones. The book presents valuable lessons on leadership, sustainable growth, and the importance of building a strong organizational culture.

3. "The E-Myth Revisited" by Michael E. Gerber: In this classic, Gerber explains the entrepreneurial myth and offers guidance on how small business owners can avoid common pitfalls. It emphasizes the importance of working on the business for long-term success rather than in the business. This book is one of our all-time favorites that my team and I often read from cover to cover.

4. "Think and Grow Rich" by Napoleon Hill: An all-time classic. This book explores the mindset and principles necessary for achieving financial success. It offers timeless wisdom on goal setting, perseverance, and the power of positive thinking. This is a book that continues to stand the test of time.

5. "The 7 Habits of Highly Effective People" by Stephen R. Covey: Covey's book presents a holistic approach to personal and professional effectiveness. It outlines seven habits that can transform individuals into highly successful and fulfilled business owners.

6. "Crushing It!" by Gary Vaynerchuk: In this book, Vaynerchuk provides valuable advice on leveraging social media platforms to build a personal brand and grow a business. It's a must-read for small business owners looking to harness the power of social media marketing.

7. "The Innovator's Dilemma" by Clayton M. Christensen: Christensen examines disruptive innovation and explains how established companies can navigate the challenges of disruptive technologies. The book provides insights into staying competitive and fostering business growth in a rapidly changing market. Innovation is critical for success!

8. "Start with Why" by Simon Sinek: Sinek's book explores the power of purpose and why it is crucial for business success. By identifying and communicating the "why" behind your business, you can inspire loyalty and differentiate yourself from the competition.

9. "Purple Cow" by Seth Godin: In this book, Godin emphasizes the importance of standing out in a crowded marketplace. It encourages small business owners to create remarkable products or services that are truly unique, attracting customers and driving growth. The title itself is fun and easy to read!

10. "The Four-Hour Workweek" by Timothy Ferriss: Ferriss challenges the traditional notion of work and introduces strategies for achieving more with less. The book provides practical tips on outsourcing, automation, and time management, enabling small business owners to achieve greater efficiency. This book will challenge you to think differently and not how you think.

11. "Scaling Up" by Verne Harnish: A practical guide to scaling businesses, Harnish's book covers essential strategies and frameworks for sustainable growth. It focuses on the four critical areas of business: people, strategy, execution, and cash. An abundance of nuggets is in this book.

12. "The Power of Now" by Eckhart Tolle: While not specifically a business book, Tolle's masterpiece teaches the importance of living in the present moment. By adopting a mindful approach, small business owners can enhance their decision-making, reduce stress, and improve their overall well-being.

13. "The Tipping Point" by Malcolm Gladwell explores the tipping point concept and how small changes can lead to significant impacts. The book provides insights into marketing, social trends, and the art of creating viral growth for businesses.

14. "The One Thing" by Gary Keller and Jay Papasan emphasizes the power of focus and prioritization. It guides small business owners in identifying and focusing on the most critical tasks that drive business success.

15. "Delivering Happiness" by Tony Hsieh: Hsieh, the former CEO of Zappos, shares his entrepreneurial journey and the importance of delivering exceptional customer service. The book highlights the impact of company culture and how it contributes to business growth.

16. "The Art of War" by Sun Tzu: Though a military strategy book, "The Art of War" offers valuable lessons on leadership, strategic planning, and competitive advantage. Small business owners can apply these principles to outmaneuver competitors and achieve business success.

17. "Influence: The Psychology of Persuasion" by Robert Cialdini: Cialdini delves into the principles of persuasion and how they can be applied to influence others. Understanding these psychological triggers can help small business owners improve their marketing, sales, and customer relations.

18. "Profit First" by Mike Michalowicz: Michalowicz introduces a unique approach to managing finances in small businesses. The book advocates for allocating profit first, transforming how entrepreneurs handle their cash flow, and ensuring long-term profitability.

19. "Mindset: The New Psychology of Success" by Carol S. Dweck: Dweck explores the power of mindset and how it impacts our achievements. By adopting a growth mindset, small business owners can overcome challenges, embrace learning opportunities, and achieve personal and professional growth. One of our podcast guests highly recommended this book.

20. "Do Not: Start or Run a Business My Way" by yours truly, me: This book is a memoir of things I did wrong and things I learned to do right. It offers a fresh perspective on small business ownership, challenging traditional norms and encouraging innovation, business coaching, and exponential growth.

Learn To Earn!

Reading is an invaluable tool for small business owners seeking growth, inspiration, and fresh perspectives. The top 20 business books listed above cover a wide range of topics, from leadership and marketing to personal development and strategy. Additionally, "Do Not: Start or Run a Business My Way" offers unique insights for entrepreneurs, complementing the other books in this list. Small business owners can enhance their skills, make informed decisions, and unlock new opportunities for business success and growth by investing time in reading and continuous learning.

BONUS: Every entrepreneur who has hit the million dollar mark or more in annual revenue on our podcast Small Business Pivots has mentioned they contribute much of their success to learning and investing in a small business coach or mentor.

If you are ready to talk to one of the top-rated small business coaches centrally located in Oklahoma City, Oklahoma, in the United States, CLICK HERE to chat or CLICK HERE to call us at 405-919-9990 today!

10 Ways to Increase Sales During Business Development

You have started your business, and now it's time to hit the ground running! Those initial sales will be vital to growing your business—but what are the best ways to get there?

Of course, we want to do anything and everything to bring in sales. But on a finite amount of time and energy, you'll want to focus on what is the most effective.

Sales are about a relationship with the customer. By using these strategies, you can increase sales and build a customer base that will last.

1. Understand Your Customer

It may seem basic, but you need to know who your customer is. Ask yourself questions about your potential customers:

• What is their pain point?

• What will motivate them to buy?

• How will they find you?

• What do they need to make a decision?

By answering these questions and anything else relevant to your industry, you can make sure that your customers will be receptive to your messaging. Use this information to your advantage.

When you identify your customer, you can also clarify who isn't your customer. Don't focus on these—move on. They are not your customers, and you should not waste your resources on chasing them.  

2. Identify What Sets You Apart

With a quick search, customers can find almost anything online. Why should they choose you?

You should be very clear about what sets you apart from your competition—and be able to articulate it. From your website to sales calls, you want your customers to know who you are and why you are different.

Spend some time learning about your competitors. What are their weaknesses? Figure out how to turn their weaknesses into your strengths.

3. Put the Customer at Ease

The customer is investing in you. The more you can put their minds at ease, the more quickly you can turn a "maybe" into a "yes."

If you have customer testimonials or reviews, use them. Develop case studies or success stories. You want your customers to see that "other people have been in their shoes," and you were able to help solve a problem.

Assure your customers that they will be satisfied with your product and service. If you offer a guarantee or refund, make sure the customer knows it. It shows that you stand by your products.

4. Ask Questions

...and listen. The more you know about the customer, the more you will be able to position yourself and the value you bring.

Often, salespeople get caught up in wanting to show every detail and how every problem can be solved... without listening to the customers and the specific problem. By asking the right questions, you can show how you are the solution.

5. Share Information and Content

You may find that you don't want to "give away too much," but information is everything in today's world. The more accessible you can make yourself and your brand, the more the customers will feel like they know you.

Your digital marketing strategy should include both content marketing and social media. Meet your customers where they are, and provide them with material that they will find useful. Allow them to engage with you—and embrace it.

All of this is about building the relationship and positioning yourself in the marketplace.

6. Assume You Have Won the Business

You will want to frame your questions as if the sale has already happened. Don't ask if they would like to buy your product or service, but how they see themselves using it.  

Assume your prospective customers have done some research in advance. Unless you used cold calling, the customer likely has already been on your website or done some initial digging. They made a choice to continue looking at you as a solution.

By assuming you have already won the business in your conversations, it shows your confidence in the sale and helps to build the relationship.

7. Be Prepared to Overcome Objections

Now comes the tricky part of the sales process: overcoming objections. Customers always want it all: the best price, the best quality, and the best service.  

The more prepared you are to answer the objections, the more you can increase your sales. If you get stuck, you may find yourself losing a lot of potential business.  

Instead of being frustrated by objections, think of them as a request for more information. The more you know about the reasoning behind the objection, the better you can address them.

Here are some examples of common objections.

Example #1: Too Expensive

An objection to cost is where you will need to convince the customer of your value. If you have an ROI example, share that information. Or make the customer aware of the high quality of service that will be received.

It helps to dig into the objection of "too expensive." Expensive compared to what? Sometimes customers throw cost out there in the hopes of negotiating, so press the customers on what "too expensive" means to them.

Example #2: Product/Service Doesn't Meet Needs

You want your customers to see themselves with your product/service. This is where the "assume the sale" strategy comes into play and also "ask questions and listen."

Sometimes, customers may not think the product/service meets their needs, but they have not articulated their pain points well or need you to clarify what you can offer as a solution. Provide examples from other customers that have been in similar situations.

Example #3: Unsure of Change

People don't like change, and perhaps your prospective customers are hesitant to make a change. If the investment is a large one, they may be even more reluctant.

Here is where you can point to success stories from other customers or reviews. Help the prospect see that other satisfied customers made the change, and they saw an improvement and results.

Example #4: Unsure of the Relationship

This is a nice way of saying "lack of trust." Maybe the customer is not familiar with your company and your brand. Maybe this is where your competitors have an advantage.

This is also where testimonials and reviews can help, but you will also want to establish yourself as an authority. The content that you share as part of your digital marketing strategy should help you here. You want the customer to trust that you know the industry and can deliver.

Example #5: Lack of Urgency

Timing is always an issue, and the customer may not see a need for a purchase right now.

You can attempt to force more interest with promotions or limited time offers to make a deal seem too good to pass up. You'll want to do this in such a way that you don't devalue your brand too much.

The information that you learn about your customer may also help you identify certain patterns or cycles to your sales. Are customers more likely to buy at a specific time of year (as an example)?

Ultimately, you want to have a good follow-up process in place so that if "not now, maybe later" comes up, you can catch the customers when they are ready to buy. Whether it is email campaigns or phone calls, you want to be sure you are on their minds.

8. Push for a Decision

One of the worst things for a sale is indecision. You may be spinning your wheels on a "maybe."

Keep asking questions, and try to force a decision out of the customer. Even if the answer is "no," then at least you can move on with life.

You don't have to directly ask, "Are you going to buy?" Instead, you can ask, "Are you ready to make a decision?" If not, you need to figure out what other information you need to provide or determine if the customer will be stuck in indecision forever.

9. Never Over-Promise

The phrase "over-promise and under-deliver"? It probably goes without saying: don't do that.

In selling yourself, you need to ensure that you can deliver on what is promised. Better yet—you want to exceed the customer's expectations.

Unhappy customers will lead to refunds, bad reviews, and short relationships. None of these will lead to growth in your business.

10. Have Your Negotiation Skills Ready

Your customer is ready for "The Close." Some salespeople thrive on the art of negotiation, while others shy away from it.

The best thing you can be is prepared. Continue to ask questions throughout the negotiation process and be patient. Try to get the customer to commit to a timeline to close.

When customers have decided to buy, they have formed some attachment to what is being sold. They can see themselves using the product or service. Use this to your advantage without pushing too hard.

Use These Strategies to Increase Sales

Now that you have some strategies to grow your business, you can set some goals for sales. Your plan for success will depend on implementing the sales strategies that make the most sense for your company.

Are you ready to put your plan into action and increase sales? Book a discovery call with Michael Morrison today.